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Privacy

Aham: Celebrating Self

Privacy Policy

Welcome to Aham: Celebrating Self! Your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you purchase a ticket, attend the festival, and engage with our services. By purchasing a ticket and attending the festival, you agree to the terms outlined in this policy.

Information Collection:

  • Personal Identification Information: When you purchase a ticket, we collect personal details like your name, email address, phone number, and government-issued ID. This information is essential for ticket issuance and verification.

  • Photographs and Videos: Please note that we may capture photographs and videos during the festival for promotional purposes. By attending, you agree to the use of your image in these materials. If you don’t want us to use your photographs for promotional purposes, get in touch with us at aham.celebratingself@gmail.com or get a ‘no photographs’ badge from the registration desk at the event.

Use of Information:

  • Ticket Issuance: Your personal details are used to facilitate ticket purchases and to ensure proper verification for event entry.

  • Communication: We will use your contact information to provide you with festival-related updates, changes, and promotional content.

  • Service Improvement: Your feedback and interaction data may be utilized to enhance future events and offerings.

Information Sharing:

  • Third-Party Service Providers: We may share your information with third parties, such as ticketing services, security teams, and customer support providers, solely for the purpose of operating the festival. These parties are contractually obligated to maintain the confidentiality of your information.

  • Legal Compliance: We may disclose your information to comply with legal obligations or in response to valid requests from public authorities.

Data Security:

We are dedicated to keeping your information secure. We implement appropriate physical, electronic, and managerial safeguards to protect the data we collect.

Your Rights:

  • Access and Control: You have the right to access, correct, delete, or modify the personal information we hold about you.

  • Withdrawal of Consent: You may withdraw your consent for the use of your personal information at any time, subject to any legal or contractual obligations.

Changes to This Privacy Policy:

This policy may be revised periodically. Any updates will be posted on our website, and we encourage you to review this Privacy Policy regularly for any changes.

Contact Us:

If you have any questions regarding this Privacy Policy, please contact us at aham.celebratingself@gmail.com

 Terms and Conditions

T&C

Ticket Information:

  • All tickets are non-refundable and non-cancellable, but transferable. The organizer may request the purchaser to provide details such as name, contact information, and a valid ID. The organizer reserves the right to deny entry to anyone providing false information.

Ticket Usage:

  • This is an e-ticket. Present either a printed copy or the ticket number along with a valid photo ID at the festival registration desk to receive your wristband.

  • Tickets grant access to the festival area on specified days and do not include accommodation or meals.

Refund Policy:

  • Tickets are non-refundable. Changes in the lineup, cancellations of performances, or extreme weather conditions do not entitle ticket holders to refunds.

  • Age Restrictions and Child Entry:

  • Children under 12 years of age must be accompanied by a parent or guardian at all times.

Payment Methods:

  • The festival accepts both cash and cashless payments, including mobile payment options.

Recording Restrictions:

  • Professional recording equipment is not allowed. The festival retains the right to manage all recordings.

Prohibited Items:

  • The following items are prohibited: fireworks, explosives, alcohol, illegal substances, drones, and professional recording equipment.

Festival Rules & Guidelines:

  • Proper disposal of garbage is mandatory. Large items that obstruct views are prohibited.

  • It is a no alcohol zone. Excessive drinking and disorderly behavior may lead to removal from the festival.

  • Dangerous activities that may harm others are strictly banned.

  • Unauthorized entry will be reported to authorities.

  • Please respect organizing staff and fellow participants, and follow staff instructions. Disruptive behavior will result in removal without a refund.

  • Liability:

  • The festival, organizers, and artists are not responsible for personal accidents, injuries, or theft.

Contact Information:

  • For inquiries, contact us at aham.celebratingself@gmail.com 

  • General Agreement:

  • Purchasing a ticket indicates agreement to these terms and conditions. Please review all guidelines on the official website before purchasing tickets.

General Agreement:

  • Purchasing a ticket indicates agreement to these terms and conditions. Please review all guidelines on the official website before purchasing tickets.

Refund and Cancellation Policy 

Refund

General Policy: All ticket sales for Aham Festival are final. While our policy is non-refundable, we recognize that unexpected circumstances may arise. Below are the conditions under which a refund or credit request may be considered:

Refund and Credit Conditions:

  • Event Cancellation: If Aham Festival is canceled in its entirety due to unforeseen circumstances such as natural disasters, extreme weather, or government regulations, attendees will be offered either a full refund (excluding service or processing fees) or credit for future events organized by Aham.

  • Event Postponement: In case of postponement, your ticket will automatically be valid for the new date. If you cannot attend the rescheduled event, you may be eligible for a refund or credit towards future events at the discretion of the festival organizers.

Non-refundable Circumstances:

  • Personal Reasons: No refunds or credits will be provided for personal reasons such as health issues, travel problems, or personal emergencies preventing attendance.

  • Lost or Stolen Tickets: Keep your tickets safe, as Aham Festival is not responsible for lost, stolen, or damaged tickets, and no refunds or credits will be issued in such cases.

Refund and Credit Process:

  • To request a refund or credit under eligible conditions, contact the festival organizers at aham.celebratingself@gmail.com, including your ticket details and proof of purchase. All requests must be submitted within the timeframe specified after a cancellation or postponement is announced.

Refund and Credit Timeline:

  • Refunds will be processed within 30 days after receiving the refund request. Credits for future events will be issued as a voucher or code, valid for a specified period, and details will be communicated directly to attendees.

Additional Information:

  • Aham Festival reserves the right to modify this refund and cancellation policy at any time without prior notice. Any updates will be shared through official communication channels.

  • For further inquiries regarding this policy, please reach out to aham.celebratingself@gmail.com

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